Max Super Speciality Hospital, Bathinda awarded the coveted NABH Accreditation
First Super Speciality Hospital in Malwa region to receive NABH Accreditation
Bathinda, 15th July, 2014: Max Super Speciality Hospital, Bathinda- leading healthcare service provider of the region was awarded the prestigious NABH (National Accreditation Board for Hospitals & Healthcare Providers) Accreditation, making it the first super specialty hospital in Malwa region to be awarded this coveted certification. NABH is regarded as the highest national recognition for quality patient care and safety and Max Hospital is proud to be in the league of premier hospitals recognized for its focus on providing quality services to its patients.
Speaking on the occasion, Mr Haresh Dahyalal Trivedi, General Manager– Operations, Max Super Speciality Hospital, Bathinda stated, “Patients will be the biggest beneficiaries of this accreditation as getting NABH accreditation, fully endorses the fact that the hospital has a 360 degree approach towards patient care which entails ethical & safe practices at par with the National Standards; that patients interests are kept foremost and patient and family’s rights are respected. Max Super Specialty Hospital, Bathinda has won the trust of several lakhs of patients since its inception. It is a matter of great honor to be the first super specialty hospital in the entire Malwa region to achieve this successful accreditation. The esteemed certification is a milestone in our journey of progress and reaffirms our ability to deliver world-class integrated healthcare services to our patients. NABH Standards are known to strengthen the patient and community’s confidence in the quality and safety of care, treatment and services provided at the hospital. We are delighted with this respected recognition and will continue to live up to the standards set by NABH.”
Dr. Manoj Majhi, Medical Advisor at Max Super Speciality Hospital, Bathinda said, “Max Super Speciality Hospital, Bathinda began its journey in September 2011 and within almost 3 years of its operations, it has become the leading choice of the residents of Bathinda for their healthcare needs. The NABH accreditation is a recognition of our commitment to provide service and medical excellence with an all round focus on patient care. We underwent almost a year of rigorous screening process to receive the coveted accreditation.”
NABH is a constituent board of Quality Council of India, set up to establish and operate accreditation and allied programs for healthcare organizations. The board is structured to cater to much desired needs of the consumers and to set benchmarks for the progress of health industry. The 636 standards of NABH form the check points for the accreditation and have been developed to cover all aspects of patient care, with particular emphasis on patient rights, safety, infection control, and clinical protocols. In order to receive NABH Accreditation, the hospital must adhere to all the standards mentioned in the Guidelines issued by NABH and must maintain these standards over time.
Over the last three years Max Super Speciality Hospital, Bathinda has earned the reputation of being the most trusted hospital for its scientific work with humane touch. Since its commencement, doctors from Max Hospital have touched upon the lives of numerous patients. Based on globally accepted practices with world-class ‘man & machine’, this facility of 220 bedded Hospital is designed to deliver the highest level of professional expertise and care. With a team of approximately 60 expert doctors and more than 520 total staff Max Hospital caters to the healthcare needs of the residents of not only Bathinda, but also the neighboring towns of Faridkot, Mansa, Barnala, Sirsa, Ganganagar, Dabwali, Hisar, Hanumangarh, Malout, Mukatsar, Kotkapura, Abohar and Faridkot The hospital has access to some of the most advanced technologies in medical care which are amongst the first in the region.
Notes to the editor
About Max Healthcare:
Max Healthcare is the country’s leading comprehensive provider of standardized, seamless and international-class healthcare services. It is committed to the highest standards of medical and service excellence, patient care, scientific and medical education.
Max Healthcare has 12 facilities in North India, offering services in over 30 medical disciplines. Of this 9 facilities are located in Delhi & NCR and the others in Mohali, Bathinda and Dehradun. The Max network includes state-of-the-art tertiary care hospitals in Saket, Patparganj, Shalimar Bagh, Mohali, Bathinda and Bathinda, secondary care hospitals at Gurgaon, Pitampura and Noida and an out-patient facility and a speciality centre at Panchsheel Park. The 12 hospitals together have over 1900 beds.
The tertiary care hospitals at Saket, Patparganj and Shalimar Bagh are centres of excellence for Cardiac Care, Minimal Access, Metabolic & Bariatric Surgery, Cancer Care, Orthopaedics& Joint Replacement, Neurosciences, Paediatrics, Obstetrics &Gynaecology, Aesthetic & Reconstructive Plastic Surgery and Internal Medicine. In addition, they offer services in the disciplines of Urology, ENT, Gastroenterelogy, Nephrology, Dermatology, Mental Health & Behavioural Sciences amongst others.
The Super Speciality Hospitals in Mohali and Bathinda are under PPP arrangement with the Government of Punjab and have tertiary care facilities in cancer care, cardiac care, neurology, orthopedics and trauma. The recently launched Super Speciality Hospital in Dehradun is the latest addition to the Max Healthcare network and offers comprehensive tertiary, secondary and primary care services.
Max Healthcare is a pioneer in the introduction of technology to provide patients with the highest standards in medical care. Examples are the first Brain Suite in Asia at Max Saket and the Electronic Health Record System in use across Max Hospitals. The hospitals are equipped with the advanced medical equipment like state-of-the-art Cath labs, OTs with HEPA, Nuclear Medicine, Gama Camera, LINAC for Radiotherapy and MRI and CT scan machines.
Max Healthcare has over 2100 leading doctors, 9300 employees and has treated over 19,00,000 patients from over 80 countries.
NABH is a constituent board of Quality Council of India, set up to establish and operate accreditation and allied programs for healthcare organizations. The board is structured to cater to much desired needs of the consumers and to set benchmarks for the progress of health industry. The board while being supported by all stakeholders including industry, consumers, government has full functional autonomy in its operation.
Participation in NABH accreditation program is on a voluntary basis. Healthcare organization applies to participate in a program run by NABH. The health care organization signs a general Accreditation Agreement stating rights and obligations of all parties concerned. The assessment process is performed using standards and assessment procedures as per policy and procedures made beforehand. These can be seen on NABH website. NABH on its website publishes the accreditation status of the healthcare organizations that participate in its program as applicant or accredited.
NABH is an Institutional Member of the International Society for Quality in Health Care (lSQua). NABH 3rd edition Hospital standards are accredited by ISQua.
The award of NABH Accreditation to the healthcare organization means that the organization ensures:
- Commitment to create a culture of quality, patient safety, efficiency and accountability towards patient care.
- Establishment of Protocols and Policies as per National / International Standards for patient care, medication management, consent process, patient safety, clinical outcomes, medical records, infection control and staffing.
- Patients are treated with respect, dignity and courtesy at all times.
- Patients are involved in care planning and decision making.
- Patients are being treated by qualified and trained staff.
- Feedback from patients is sought and complaints (if any) are addressed.
- Transparency in billing and availability of tariff list.
- Continuous monitoring of its services for improvement.
- Commitment to prevent adverse events that may occur.
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